Provision of Independent Health Complaints Advocacy Service
Details
- Value
- £300,000
- Topic
- Health and social work services
- Published
- 11 September 2026
- Submission
- 5 October 2026in 1 week
- Source
- uk:find_a_tender
Tender description
This tender is for the provision of Independent Health Complaints Advocacy Service (IHCAS). The IHCAS empowers and supports clients, their family, carer or representative to go through the complaints procedures for complaint or grievance related to any aspect of care or treatment they received from NHS funded services and to assist them in finding a resolution. Contract Start Date: 1 April 2027 Contract End Date: 31 March 2030 Possible Extension up to 2 years Estimated Contract Value: £360,000
Timeline
- Completed: Pre-tender published11 September 2026Current notice
About the buyer
Brent Council is a London borough council and local authority, running procurement through its own in-house corporate Procurement team. Open tenders are advertised and suppliers submit bids through the council's ProContract portal. Lower-value contracts are generally sourced and managed directly by individual service departments across the council. Larger, higher-value contracts are instead led by the corporate Procurement team. A dedicated local supplier database lists smaller-value opportunities specifically for businesses based in the borough. Brent's own Contracts Register, published on the ProContract portal, records every awarded contract going back to 2012.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of London Borough of Brent's contract awards have been in health and social work, business services and construction work.
Relevant CPV codes
- 85000000 · Health and social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-brent.gov |
390 similar open tenders
See more open tenders related to Provision of Independent Health Complaints Advocacy Service.
- Open tender
H&C1025 Sexual Health Services
- Open tender
Provision of Victim Support Services
- Open tender
Provision of Victim Support Services
- Open tender
H&C1025 Sexual Health Services
Related buyers
Buyers similar to London Borough of Brent.
- 1,592£17.2bn
- 1,357£1.6bn
- 1,042£3.2bn
- 998£1.8bn
- 896£2.6bn
- 846£392.2m
- 840£935.6m
- 765£18.5bn
- 677£619.8m
- 662£2.6bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
