Open tenderClosing in 6 days

Market Engagement Event for the Provision of Independent Health Complaints Advocacy Service

Details

Buyer: London Borough of Brent
Value: £360,000
Topic: Health and social work services
Published: 11 September 2026
Submission: 5 October 2026in 6 days
Source: uk:procontracts

Tender description

This tender is for the provision of Independent Health Complaints Advocacy Service (IHCAS). The IHCAS empowers and supports clients, their family, carer or representative to go through the complaints procedures for complaint or grievance related to any aspect of care or treatment they received from NHS funded services and to assist them in finding a resolution. The Council will be running a market engagement event to inform suppliers of the upcoming opportunity. The event is scheduled for 6 October 2026 will begin at 10.30am and be delivered online via Microsoft Teams. Suppliers interested in attending the market engagement should express an interest in the opportunity to be sent a message from the Council requesting information on attendees. Please express an interest no later than 5pm, 5 October 2026 in order to receive the invitation link via the messaging facility on the London Tenders Portal. Link to opportunity: https://procontract.due-north.com/Advert?advertId=8d6127de-5cac-f111-813c-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21 Keywords: Advocacy Service, Independent Health Complaints

Timeline

Completed: Tender published11 September 2026
Current notice
Next: Submission date5 October 2026in 6 days

About the buyer

Brent Council is a London borough council and local authority, running procurement through its own in-house corporate Procurement team. Open tenders are advertised and suppliers submit bids through the council's ProContract portal. Lower-value contracts are generally sourced and managed directly by individual service departments across the council. Larger, higher-value contracts are instead led by the corporate Procurement team. A dedicated local supplier database lists smaller-value opportunities specifically for businesses based in the borough. Brent's own Contracts Register, published on the ProContract portal, records every awarded contract going back to 2012.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Brent's contract awards have been in health and social work, business services and construction work.