Open tenderClosing in 2 weeks

COV - Independent Children's Complaints Investigation 2026

Details

Value
£602,000
Topic
Customer services
Published
8 September 2026
Submission
12 October 2026in 2 weeks

Tender description

Coventry City Council are seeking providers to deliver our Children Complaints service, the providers will support with all stages of our external complaints process.

Timeline

  1. Completed: Tender published8 September 2026
    Current notice
  2. Next: Submission date12 October 2026in 2 weeks

About the buyer

Coventry City Council is a local authority serving the city of Coventry, with its own procurement service. Larger opportunities are advertised through CSW-JETS, a shared e-tendering portal with Solihull and Warwickshire. The three councils have run this joint tendering system since 2010. Find a Tender, the government's central digital platform, carries the very largest contracts too. That national route has applied since the Procurement Act 2023 took effect in February 2025. Bids are judged on price alone or under the Most Advantageous Tender method. Quality and social value count alongside cost under that approach.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Coventry City Council's contract awards have been in IT services, health and social work and construction work.

Relevant CPV codes

  • 79342300 · Customer services
  • 98000000 · Other community, social and personal services

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