Awarded contract

PSP for SITs Upgrade

Details

Value
£30,000
Duration
5 years
Topic
Financial systems software package
Published
4 September 2026

Tender description

The university is planning to upgrade SITS from version 11.0 to 11.2, this upgrade is likely to go live in December 2026. Currently the university is using My Trust as a Payment Service Provider (PSP). When upgrading to the new version 11.2 My Trust will no longer be supported and therefore we need to procure a PSP that is compatible with SITs 11.2. Mandatory requirements include integration with SITS, Oracle, and Kinetics, a refund process with approval workflow, live payment status visibility in SITS, and a variety of payment methods. Tribal have been consulted regarding the list of mandatory functionalities any supplier will need to meet, as integration with Tribal is a prerequisite to meeting the specification. Tribal have recommended Flywire, stating that the likes of Global Payments and Convera still use old RCP interfaces, limiting functionality and ongoing enhancements. The requirement is of extreme urgency, being mandatory for student collections. ## Contract award

Timeline

  1. Completed: Award published4 September 2026
    Current notice
  2. Completed: Award date4 September 2026
  3. Next: Contract expiry date30 July 2031in 5 years

About the buyer

Cardiff University is a higher education buyer based in the Welsh capital. Suppliers working with the University must hold a valid purchase order in place before any goods are delivered or any work begins. Every procurement at the University is run for value for money alongside environmental, social and governance impact across the whole life of the contract.

Over the past 5 years, most of Cardiff University's contract awards have been in business services, construction work and medical equipment and pharmaceuticals.

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