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Awarded contract

ITSM Tool 26+

Details

Buyer
Competition and Markets Authority
Supplier(s)
ALVAO s.r.o.
Value
£156,025
Duration
3 years
Topic
Software package and information systems
Published
3 September 2026
Source
uk:contracts_finder

Tender description

Replacement of the IT Service Management platform used by IT, HR and Security teams.

Timeline

  1. Award date5 January 2026
  2. Award published3 September 2026
    Current notice
  3. Contract expiry date4 January 2029in 2 years

About the buyer

The Competition and Markets Authority is a UK non-ministerial government department with its own Commercial Team. All contracts are awarded by competition, unless there are compelling reasons why competition cannot be used. Small and medium-sized businesses are encouraged to bid, and the authority monitors the business they win directly and through prime contractors. Information assurance questionnaires are required from suppliers handling sensitive data.

Over the past 5 years, most of the Competition and Markets Authority's contract awards have been in business services, software and information systems and architectural and engineering services.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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