Income Analytics and Automated Customer Engagement Services
Details
- Supplier(s)
- Voicescape Limited
- Value
- £1,180,800
- Duration
- 4 years
- Topic
- Industry specific software package
- Published
- 4 September 2026
- Source
- uk:contracts_finder
Tender description
48 month renewal for Voicescape Modules
Timeline
- Completed: Award published4 September 2026Current notice
- Next: Award date1 April 2027in 5 months
- Upcoming: Contract expiry date31 March 2031
About the buyer
Thirteen Housing Group is a housing association based in the North East. Specialist consultancy panels, including principal designers, are sourced through the Procurement Hub dynamic purchasing system. Suppliers are also expected to complete checks confirming their supply chains are free from modern slavery.
Over the past 5 years, most of Thirteen Housing Group Ltd's contract awards have been in construction work, software and information systems and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@thirteen-housing-group-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@thirteen-housing-group-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@thirteen-housing-group-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@thirteen-housing-group-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@thirteen-housing-group-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@thirteen-housing-group-ltd.gov |
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