Awarded contract

Impact Evaluation of Consumer Regulation Reforms

Details

Value
£264,640
Duration
2 years
Topic
Social research services
Published
2 September 2026

Tender description

The Regulator of Social Housing has awarded a contract for an independent evaluation of the consumer regulation reforms introduced from April 2024. The evaluation will assess the impact of the reforms on registered providers, tenants and the quality of social housing services and homes. The work includes evaluation design, stakeholder engagement, qualitative and quantitative analysis, interim reporting and final reporting. The evaluation will support accountability, learning and future regulatory decision making relating to consumer regulation in the social housing sector. The contract was awarded following a further competition under the Crown Commercial Service Research & Insights Dynamic Purchasing System (RM6126).

Timeline

  1. Completed: Award date27 April 2026
  2. Completed: Award published2 September 2026
    Current notice
  3. Next: Contract expiry date31 March 2028in 17 months

About the buyer

Regulator of Social Housing is an executive non-departmental public body that regulates social landlords across England. The Ministry of Housing, Communities and Local Government sponsors the regulator. No dedicated procurement team exists, so staff run day-to-day procurement under the regulator's own published policy and procedures. Staff follow Crown Commercial Service guidance when sourcing common goods and services.

Over the past 5 years, most of Regulator of Social Housing's contract awards have been in business services, IT services and office and computing equipment.

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