Awarded contract

NHS Login Run and Maintain 2

Details

Supplier(s)
CGI IT UK Ltd
Value
£30,000,000
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
28 August 2026

Tender description

NHS login is a live service with 120+ 'partners' using its capability. It provides registration, authentication, and ID verification capability at different levels of transaction need, allowing citizens to gain access to digital healthcare applications, including NHS App, eRedbook and eConsult. This requirement is to ensure that the Buyer, through its Run and Maintain DevOps team, can deliver an effective and efficient operation of its NHS login live service. This includes both day-to-day operations, incident management in line with the Buyer's processes and procedures, and ongoing maintenance to ensure that the Buyer's NHS login service operates within agreed service level agreements e.g. 24x7x365 user availability.

Timeline

  1. Completed: Award published28 August 2026
    Current notice
  2. Completed: Award date1 September 2026
  3. Next: Contract expiry date31 August 2029in 3 years

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

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Decision makers

Connect with the people behind this procurement.

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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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