WSFT - IT - Telephony Platform Managed Support Service
Details
- Supplier(s)
- CHARTERHOUSE VOICE & DATA LIMITED
- Value
- £19,850
- Duration
- 1 year
- Topic
- Repair and maintenance services of telephone sets
- Published
- 21 August 2026
- Source
- uk:contracts_finder
Tender description
Provision of managed support and maintenance services for the Trust's Unify OpenScape Enterprise telephony platform. The service supports the Trust in maintaining the availability, performance and security of its enterprise communications environment through proactive maintenance, technical support, fault resolution and software support. The service helps ensure the continued reliable operation of critical voice communication services used across the Trust.
Timeline
- Completed: Award date1 July 2026
- Completed: Award published21 August 2026Current notice
- Next: Contract expiry date30 June 2027in 8 months
About the buyer
West Suffolk NHS Foundation Trust is an NHS trust delivering hospital and community services, buying through its own procurement team. Much of this procurement flows through framework agreements and the Crown Commercial Service. The Trust hosts the East of England NHS Collaborative Procurement Hub. Joint consortia contracts cover waste, enteral feeding and laundry services with neighbouring trusts.
Over the past 5 years, most of West Suffolk NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, repair and maintenance and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov |
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