WSFT - IT - Identity Management and Staff Directory Software Support Service
Details
- Supplier(s)
- Cloud 21 Limited
- Value
- £14,670
- Duration
- 1 year
- Topic
- Software support services
- Published
- 21 August 2026
- Source
- uk:contracts_finder
Tender description
Provision of annual software support and maintenance services for the Trust's Flexi-Care and BDS Directory Manager solutions. The service supports the Trust in managing user identities, staff directory information and account lifecycle processes through integration with workforce systems and Active Directory environments. The support arrangement includes software maintenance, updates, technical support and system assistance to ensure the continued secure and reliable operation of identity and directory management services
Timeline
- Completed: Award date26 May 2026
- Completed: Award published21 August 2026Current notice
- Next: Contract expiry date25 May 2027in 7 months
About the buyer
West Suffolk NHS Foundation Trust is an NHS trust delivering hospital and community services, buying through its own procurement team. Much of this procurement flows through framework agreements and the Crown Commercial Service. The Trust hosts the East of England NHS Collaborative Procurement Hub. Joint consortia contracts cover waste, enteral feeding and laundry services with neighbouring trusts.
Over the past 5 years, most of West Suffolk NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, repair and maintenance and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-suffolk-nhs-foundation-trust.gov |
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