Awarded contract

User Research & Service & Content Design

Details

Supplier(s)
Scroll Ltd
Value
£500,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
17 August 2026

Tender description

ECC require support for their Technology team to assist them with Content Design and User Research, which would be delivered in a consultancy-style service. The supplier will work as part of a multi-disciplinary team to provide Content Design and User Research expertise on a range of projects and products including, but not limited to, essex.gov.uk, the council's Intranet platform.

Timeline

  1. Completed: Award published17 August 2026
    Current notice
  2. Completed: Award date17 August 2026
  3. Next: Contract expiry date16 August 2028in 2 years

About the buyer

Essex County Council is a local authority that procures through three in-house teams, Corporate, Place and People. The Place team commissions highways, waste, energy and transport work, including a dedicated Dynamic Purchasing System for bidders. Construction projects separately run through the Essex Construction Framework, a route for regional contractors. The People team commissions education, social care, adult support and public health services across the county.

Over the past 5 years, most of Essex County Council's contract awards have been in IT services, construction work and business services.

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