Provision of complaint investigators and independent persons for the investigation and review of complaints
Details
- Supplier(s)
- RRC
- Value
- £240,000
- Duration
- 2 years
- Topic
- Legal advisory services
- Published
- 18 August 2026
- Source
- uk:find_a_tender
Tender description
The services required is the provision of experienced complaint Investigators and Independent Persons (including review panel members) in the areas of all Council Services particularly in, Children and Adult Social Care services where Statutory responsibilities exist. ## Contract award Title: Provision of complaint investigators and independent persons for the investigation and review of complaints
Timeline
- Completed: Award date31 July 2026
- Completed: Award published18 August 2026Current notice
- Next: Contract expiry date30 September 2028in 2 years
About the buyer
Barnsley Metropolitan Borough Council is the local authority for Barnsley and advertises every tender and quote opportunity on YORtender. That portal is shared with a further 26 contracting authorities across Yorkshire and the Humber, so one free registration covers them all. Larger opportunities are also advertised on the Find a Tender service. The council is a founder member of the Yorkshire Purchasing Organisation, alongside 12 fellow local authorities in the north of England. A procurement pipeline covering the next 12 to 18 months is refreshed at least every six months. Social value is measured and reported using the National TOMs framework.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Barnsley Metropolitan Borough Council's contract awards have been in construction work, health and social work and business services.
Relevant CPV codes
- 79111000 · Legal advisory services
- 79410000 · Business and management consultancy services
- 79720000 · Investigation services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@barnsley-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@barnsley-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@barnsley-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@barnsley-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@barnsley-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@barnsley-metropolitan-borough-council.gov |
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