Awarded contract

Managed Support Services for EAConnect, NISTR & PSEP & DE

Details

Buyer: Education Authority Northern Ireland
Supplier(s): Version 1 Solutions Limited
Value: £1,160,000
Topic: IT services: consulting, software development, Internet and support
Published: 18 August 2026
Source: uk:find_a_tender

Tender description

To ensure a managed support service is available to the existing EA Connect Service and as new Version 1 developments move into live environment ensuring continuity of service for customers at peak application times throughout the year. The service will allow for cosmetic changes, incident management, performance testing etc to ensure customer experience is maintained across all applications Lot 1: The purpose of this contract is to ensure that a managed support service is available for live services and as solution development with EA's delivery partners moves into live environments, always ensuring continuity of service for all customers throughout the duration of the contract. The service provision will allow for changes, incident management, performance testing, etc, to ensure an excellent standard of customer experience is maintained across all applications.

Timeline

Completed: Award date31 July 2026
Completed: Award published18 August 2026
Current notice

About the buyer

Education Authority Northern Ireland administers most education sector procurement in Northern Ireland, and buys as a non-departmental public body with its own procurement service. That service is one of six Centres of Procurement Expertise in Northern Ireland. Procurement support also goes to schools, school meals kitchens and youth clubs. Contract categories run from transport, fleet and catering to construction, ICT and business services.

Dynamic purchasing systems are open to join, and a published pipeline lists current activity.

Over the past 5 years, most of Education Authority Northern Ireland's contract awards have been in IT services, construction work and business services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@education-authority-northern-ireland.gov
Commercial Director	+44 •••• ••••••	••••••••@education-authority-northern-ireland.gov
Procurement Manager	+44 •••• ••••••	••••••••@education-authority-northern-ireland.gov
Category Lead	+44 •••• ••••••	••••••••@education-authority-northern-ireland.gov
Senior Buyer	+44 •••• ••••••	••••••••@education-authority-northern-ireland.gov
Contracts Manager	+44 •••• ••••••	••••••••@education-authority-northern-ireland.gov