Awarded contract

Loan Management System

Details

Supplier(s)
UAB CREDITONLINE
Value
£4,973,032
Duration
5 years
Topic
Banking and investment services
Published
17 August 2026

Tender description

The British Business Bank is the UK’s economic development bank, with a mission to make finance markets work better for smaller businesses. BBB typically operates on a wholesale basis, partnering with lenders within the existing financial ecosystem to increase the supply, diversity, and regional reach of finance available to UK SMEs. The Start Up Loans scheme (SUL) provides debt finance in the form of a personal loan, to help individuals to start or grow their early stage businesses, driving sustainable growth and unlocking potential. Without SUL, many aspiring entrepreneurs would not be able to secure the finance and support to start and grow their businesses. The operating model utilises a mix of internal platforms and external service providers to support the full loan lifecycle - including disbursement, servicing, collections and recoveries. To support future growth, we are preparing to deliver direct lending operations. As part of this, we are seeking FCA approval for a subsidiary of the British Business Bank to become a direct lender and therefore need to procure a comprehensive Loan Management System (LMS) capable of fully supporting this operating model. ## Contract award

Timeline

  1. Completed: Award published17 August 2026
    Current notice
  2. Completed: Award date17 August 2026
  3. Next: Contract expiry date14 September 2031in 5 years

About the buyer

British Business Bank is a government-owned economic development bank and non-departmental public body, wholly owned by the Department for Business and Trade. A supplier management policy sets out how the Bank runs its contracts. Monthly spend above a set threshold is published for transparency. Suppliers can also read the Bank's guide to public sector tendering.

Public sector frameworks let suppliers win call-off contracts through mini-competitions.

Over the past 5 years, most of British Business Bank's contract awards have been in business services, financial and insurance services and software and information systems.

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Decision makers

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