Awarded contract

GMCA 1989 GM One Network Service Now Renewal and Support Fund Top Up

Details

Value
£454,815
Topic
IT services: consulting, software development, Internet and support
Published
19 August 2026

Tender description

ServiceNow underpins the GM One Network by providing a single pane of glass Service Management interface to the GM1N partners regardless of the underlying technology. GMCA contracted with ATOS (formally Engage ESM) to develop the GM1N Portal, provide the appropriate ServiceNow licences and provide a support services to deal with any issues. Lot 1: Direct Award using GCA Framework RM6098

Timeline

  1. Completed: Award date30 June 2026
  2. Completed: Award published19 August 2026
    Current notice

About the buyer

The Greater Manchester Combined Authority is a local government body. Education, work and skills activity is commissioned through the authority's own Flexible Procurement System. Councils across Greater Manchester use the same system to commission apprenticeships.

Over the past 5 years, most of the Greater Manchester Combined Authority's contract awards have been in IT services, business services and research and development.

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Decision makers

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