Awarded contract

Telephony Modernisation

Details

Buyer: Wirral Metropolitan Borough Council
Supplier(s): TTEC (UK) Solutions Limited
Value: £343,692
Duration: 1 year
Topic: IT services: consulting, software development, Internet and support
Published: 11 August 2026
Source: uk:contracts_finder

Tender description

Telephony Modernisation Additional information: award via Government Procurement Agency - Framework RM1557.14 G Cloud 14 Lot 2

Timeline

Completed: Award date1 August 2026
Completed: Award published11 August 2026
Current notice
Next: Contract expiry date31 July 2027in 9 months

About the buyer

Wirral Metropolitan Borough Council is a local authority.

Over the past 5 years, most of Wirral Metropolitan Borough Council's contract awards have been in health and social work, construction work and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov

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