Awarded contract

Retail Operations Model Articulation and Activation Consultancy

Details

Supplier(s)
MANIFESTO GROWTH LTD
Value
£151,700
Duration
3 months
Topic
Hotel, restaurant and retail trade services
Published
14 August 2026

Tender description

Full proposal - Helping the Post Office articulate and activate its new Retail model, Manifesto Statement of Work Manifesto will partner with the Post Office Retail team over 11-weeks to deliver three connected work packages that together provide the narrative, practical operating guidance and engagement assets needed to support the next phase of the Retail transformation. - Develop the narrative to align the organisation - Codify the Retail operating model to enable new ways of working - Develop the partner and network assets to activate the Retail operating model ## Contract award

Timeline

  1. Completed: Award published14 August 2026
    Current notice
  2. Completed: Award date14 August 2026
  3. Next: Contract expiry date27 November 2026in 2 months

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Tenders are advertised through the Find a Tender service and Contracts Finder. Procurement follows the Procurement Act 2023 and the National Procurement Policy Statement. Framework agreements under the Procurement Regulations are used where they fit. New suppliers must accept the Supplier Code of Conduct before award. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

Relevant CPV codes

  • 55000000 · Hotel, restaurant and retail trade services
  • 72221000 · Business analysis consultancy services
  • 72224000 · Project management consultancy services

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Decision makers

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