Awarded contract

Patient Experience AI

Details

Value
£140,000
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
12 August 2026

Tender description

Purchase of an AI patient safety and experience platform Additional information: This is a call off contract from framework Mid and South Essex NHS Foundation Trust Framework Agreement for the Consultancy Solutions and Advisory Services (reference number: 2023/S 000-024003)

Timeline

  1. Completed: Award published12 August 2026
    Current notice
  2. Completed: Award date7 September 2026
  3. Next: Contract expiry date6 September 2029in 3 years

About the buyer

East Sussex Healthcare NHS Trust is a healthcare provider running acute and community services across East Sussex, with its own Procurement and Supplies Department. Conquest Hospital and Eastbourne District General Hospital are its two acute sites. Drug purchasing sits with the Pharmacy Department. NHS-to-NHS healthcare contracts are handled by the Contracts and Income team.

Over the past 5 years, most of East Sussex Healthcare NHS Trust's contract awards have been in health and social work, software and information systems and business services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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