Microsoft Unified Technical Support (2652P)
Details
- Supplier(s)
- Insight Direct (UK) Ltd
- Value
- £17,226.11
- Duration
- 1 year
- Published
- 11 August 2026
Tender description
Park Place Technologies (“PPT”) Microsoft Core Support offering (“Core Support”) provides enterprise-level technical assistance across the Microsoft technology stack, including on-premises, cloud, and hybrid environments. The service is designed to help IT maintain, optimise, and resolve issues within their Microsoft infrastructure through reactive incident resolution and proactive advisory guidance. Core Support is delivered by experienced engineers and technical account managers, ensuring timely response and expert collaboration. Core Support covers incident-based assistance and advisory services for enterprise infrastructure—not end-user help desk functions.
Timeline
- Completed: Award date3 August 2026
- Completed: Award published11 August 2026Current notice
- Next: Contract expiry date2 August 2027in 9 months
About the buyer
Cheshire Constabulary buys as a police force serving Cheshire, through a Joint Corporate Strategic Procurement department shared with the Office of the Police and Crime Commissioner. Framework agreements from Bluelight Commercial cover much of its national buying, including uniform development. Local suppliers and SMEs are weighed against those national agreements on a contract-by-contract basis. Construction contracts prioritise framework agreements with a locally based supply chain.
Over the past 5 years, most of Cheshire Constabulary's contract awards have been in transport equipment, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cheshire-constabulary.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cheshire-constabulary.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cheshire-constabulary.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cheshire-constabulary.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cheshire-constabulary.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cheshire-constabulary.gov |
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