Awarded contract

EDRMS SolutionCare

Details

Value
£43,732
Duration
1 year
Topic
Software maintenance and repair services
Published
13 August 2026

Tender description

EDRMS V7 Termed Licences The contract provides us with licencing/software and ongoing support for a secure electronic document and management records system. This enables a single repository for tenant, property, compliance and corporate records and secure/consistent document storage, retrieval, version control and audit history. Benefits of the system include: • Regulatory Compliance & Governance o Supports GDPR, retention policies and information governance requirements. o Provides audit trails, access controls and evidential records for regulatory inspections and investigations. • Tenant & Property Information o Central location for tenancy agreements, correspondence, case files and property documentation. o Quick access to historical records to support customer service and case management. • Compliance & Safety Records o Storage and management of key compliance documentation o Supports evidence gathering for regulatory reporting and audits. • Business Process Support o Reduces manual handling of documents and improves process consistency. • System Integrations o Established integrations with core business applications. o Enables documents and records to be accessed directly from operational systems. Procurement frameworks have been explored to award the new contract but as this not a supplier hosted solution, there are not frameworks available that we can compliantly awarded through. ## Contract award

Timeline

  1. Completed: Award published13 August 2026
    Current notice
  2. Completed: Award date13 August 2026
  3. Next: Contract expiry date21 September 2027in 10 months

About the buyer

Orbit Group is a not-for-profit housing association building and maintaining homes across the Midlands, East and South of England. Bids for major contracts are shortlisted before moving to dialogue and negotiation stages. Quality counts for 60% of evaluation and price for 40%.

Orbit's Pipeline Notice flags tender opportunities ahead of a formal launch.

Over the past 5 years, most of Orbit Group Ltd's contract awards have been in construction work, business services and IT services.

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Decision makers

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