EDRMS SolutionCare
Details
- Buyer
- Orbit Group Ltd
- Supplier(s)
- Netcall Technology Limited
- Value
- £43,732
- Duration
- 1 year
- Topic
- Software maintenance and repair services
- Published
- 13 August 2026
- Source
- uk:find_a_tender
Tender description
EDRMS V7 Termed Licences The contract provides us with licencing/software and ongoing support for a secure electronic document and management records system. This enables a single repository for tenant, property, compliance and corporate records and secure/consistent document storage, retrieval, version control and audit history. Benefits of the system include: • Regulatory Compliance & Governance o Supports GDPR, retention policies and information governance requirements. o Provides audit trails, access controls and evidential records for regulatory inspections and investigations. • Tenant & Property Information o Central location for tenancy agreements, correspondence, case files and property documentation. o Quick access to historical records to support customer service and case management. • Compliance & Safety Records o Storage and management of key compliance documentation o Supports evidence gathering for regulatory reporting and audits. • Business Process Support o Reduces manual handling of documents and improves process consistency. • System Integrations o Established integrations with core business applications. o Enables documents and records to be accessed directly from operational systems. Procurement frameworks have been explored to award the new contract but as this not a supplier hosted solution, there are not frameworks available that we can compliantly awarded through. ## Contract award
Timeline
- Completed: Award published13 August 2026Current notice
- Completed: Award date13 August 2026
- Next: Contract expiry date21 September 2027in 12 months
About the buyer
Orbit Group is a not-for-profit housing association building and maintaining homes across the Midlands, East and South of England. Orbit is a registered provider regulated by the Regulator of Social Housing. Tenders are advertised through the UK Government's Find a Tender Service under the Procurement Act 2023. Suppliers register on the Central Digital Platform with a Gov.UK One Login account. Orbit's Pipeline Notice flags tender opportunities ahead of a formal launch. Bids for major contracts are shortlisted before moving to dialogue and negotiation stages. Quality counts for 60% of evaluation and price for 40%. Contractors register interest through Orbit's contractor partners portal.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of Orbit Group Ltd's contract awards have been in construction work, business services and IT services.
Relevant CPV codes
- 72267000 · Software maintenance and repair services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@orbit-group-ltd.gov |
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