Awarded contract

W172444 Employee Assistance Programme

Details

Value
£213,877.17
Duration
4 years
Topic
Counselling services
Published
28 July 2026

Tender description

This contract is for the provision of an Employee Assistance Programme for the NHSBSA and their cluster members over a four year contract period. The Employee Assistance Programme offers a range of services to employees through telephone counselling and face-to-face counselling by qualified counsellors. Employees require access of the services 24/7, 365 days per year via an advice line which offers counselling, information, advice and signposting. Additional information: This contract is for the provision of an Employee Assistance Programme for the NHSBSA and their cluster members over a four year contract period. The Employee Assistance Programme offers a range of services to employees through telephone counselling and face-to-face counselling by qualified counsellors. Employees require access of the services 24/7, 365 days per year via an advice line which offers counselling, information, advice and signposting.

Timeline

  1. Completed: Award published28 July 2026
    Current notice
  2. Next: Award date1 October 2026in 5 days
  3. Upcoming: Contract expiry date30 September 2030

About the buyer

NHS Business Services Authority operates as a healthcare buyer, delivering national support services across the NHS in England. Contract opportunities are advertised through the Health Family Single eCommercial System, its dedicated procurement portal. Larger tenders appear on Find a Tender, with smaller notices published on Contracts Finder. Much of this procurement flows through framework agreements and the Crown Commercial Service. Commercial teams grade contracts as Gold, Silver or Bronze according to value and risk. Suppliers register on the Central Digital Platform to complete pre-qualification checks.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS Business Services Authority's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

  • 85312320 · Counselling services

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Decision makers

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Contact nameJob titlePhone numberWork email
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