Awarded contract

Video Managed Service

Details

Value
£48,000
Duration
3 years
Topic
Motion picture and video production services
Published
31 July 2026

Tender description

Provision of a video content creation service to develop short explainer and training videos that support customer engagement, employee onboarding, process adoption, complaints handling, and contact centre efficiency. Videos will be accessible across multiple digital channels and designed to improve understanding, self-service, and user experience while reflecting the MaPS brand and tone of voice. ## Contract award Title: Video Managed Service

Timeline

  1. Completed: Award date23 July 2026
  2. Completed: Award published31 July 2026
    Current notice
  3. Next: Contract expiry date22 July 2029in 3 years

About the buyer

Money And Pensions Service is a non-departmental public body that guides the public on money and pensions, and pursues public sector procurement best practice. Competitive processes follow government procurement policy, UK legislation and standards of professionalism and impartiality. Contracts are still awarded through open and fair competition between potential suppliers wherever this is possible.

Over the past 5 years, most of Money And Pensions Service's contract awards have been in business services, IT services and research and development.

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Decision makers

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