Crisis Text Helpline Services
Details
- Value
- £1,800,000
- Topic
- Psychiatrist or psychologist services
- Published
- 30 July 2026
- Source
- uk:find_a_tender
Tender description
This is a Most Suitable Provider Process under the Provider Selection Regime to secure a<br/>Crisis Text Helpline Service for all ages across North West London and North Central<br/>London for the NHS West and North Integrated Care Board. This is a fully managed<br/>clinical service operating via a Text Crisis helpline function to run parallel to the 111<br/>services for Mental Health Support working to reduce crisis in all ages. Lot 1: This is a Most Suitable Provider Process under the Provider Selection Regime to secure a Crisis Text Helpline Service for all ages across North West London and North Central London for the NHS West and North Integrated Care Board. This is a fully managed clinical service operating via a Text Crisis helpline function to run parallel to the 111 services for Mental Health Support working to reduce crisis in all ages.
Timeline
- Completed: Tender published30 July 2026Current notice
About the buyer
NHS West and North London Integrated Care Board plans and commissions health and care services across 13 London boroughs, buying as the region's healthcare commissioner. Contracts route to NHS trusts, GP practices, community and mental health providers, and voluntary groups. Central London Community Healthcare NHS Trust hosts a shared procurement service involving the ICB. The board formed in April 2026 from the merger of the North West and North Central London boards.
Over the past 5 years, most of NHS West and North London Integrated Care Board's contract awards have been in health and social work, software and information systems, and public administration and defence.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-west-and-north-london-integrated-care-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-west-and-north-london-integrated-care-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-west-and-north-london-integrated-care-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-west-and-north-london-integrated-care-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-west-and-north-london-integrated-care-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-west-and-north-london-integrated-care-board.gov |
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