WorkWell (Expansion) NST

Tender description

These services relate to 'light touch services' under the Light-Touch Regime as set out in Schedule 2 to the Public Contracts Regulations 2015, using common procurement vocabulary (CPV) codes. The Buyer has conducted a call-off from the Crown Commercial Services (CCS) RM6219 Dynamic Purchasing System (DPS) for this requirement.<br/><br/>The Department for Work and Pensions 'The Buyer' has awarded a contract to provide a National Support Team as part of the National Support Offer to support the WorkWell programme. Lot 1: The WorkWell programme is a locally led, integrated programme designed to assist working-age people with disabilities or health conditions to stay in, return to, or move into employment. Delivered through the Integrated Care Boards (“ICBs”), it serves as a single gateway to existing local work, health, and skills provision.<br/>Following a grant competition, 15 ICBs were awarded grant funding to pilot the WorkWell Model over an 18-month period between October 2024 and March 2026. The learning from these existing pilot areas has been used to support the design of the next phase of the programme.<br/>WorkWell is, by design a locally developed partnership and service which requires a strategic function to provide oversight of the programmes activity and to build a cohesive picture of what works. The National Support Offer (“NSO”) is an important aspect to the success of The WorkWell Programme.<br/>The objectives of the WorkWell programme are supported by the delivery of a National Support Offer (NSO). The NSO comprises of 3 elements:<br/>1. The National Support Team (“NST”) made up of experts providing bespoke learning and service improvement, lead the service improvement component of a Performance and Assurance Framework. Integrating standards into all assurance tools and processes. Coaching and best practice with a view to developing capabilities of ICBs in all areas where the WorkWell programme is being delivered;<br/>2. Regional advisors to support (“ICBs”) at a regional level to implement the WorkWell programme; and<br/>3. A Learning and Change Manager to be a National Health Service (NHS) advocate for WorkWell, and advisor to ICBs in each area within which WorkWell is being delivered. <br/>There is a clear need to provide the services of an NST, one element and part of the wider NSO. The WorkWell (Expansion) NST will be capable of delivering national strategic support, learning facilitation and expert guidance to all ICBs expanding from 15 to 36 across England who have agreed to deliver the WorkWell services.<br/><br/>Award Criteria and Evaluation Methodology<br/>Contract award will be based on the submission of the Most Economically Advantageous Tender (MEAT), assessed using a relative evaluation methodology. Following completion of the evaluation process, including consideration of any clarifications requested by the Buyer, compliant Tenders will be ranked in order of their final overall scores.<br/>Suppliers were required to submit their Tender through the Portal using two separate envelopes:<br/>Technical Envelope<br/>The Technical Envelope contained responses to the technical and quality evaluation questions. These responses were evaluated in accordance with the published scoring methodology to determine each Supplier’s overall Quality Score.<br/>Commercial Envelope<br/>The Commercial Envelope contained the completed Contract Cost Register (CCR). Only Tenders meeting the minimum requirements of the Technical Evaluation progressed to Commercial Evaluation. Suppliers were required to complete all mandatory sections of the CCR to be considered compliant and eligible for further evaluation.<br/>The Commercial Evaluation assessed two pricing components:<br/>Total Contract Value – weighted at 25% of the overall evaluation score; and<br/>Intervention Package Cost – weighted at 5% of the overall evaluation score.<br/>The evaluation weighting applied to the competition was:<br/>Technical (Quality) Evaluation: 70%<br/>Commercial (Price) Evaluation: 30%<br/>The final overall score for each Tender was calculated by combining the weighted Quality Score and the weighted Price Score. Compliant Tenders were then ranked in descending order, with the highest-ranked Tender identified as the Most Economically Advantageous Tender.