Ticketing and Membership Systems Services 2025
Details
- Supplier(s)
- Spektrix Limited
- Value
- £672,000
- Duration
- 3 years
- Topic
- Ticket-validation machines
- Published
- 20 July 2026
- Source
- uk:find_a_tender
Tender description
This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems. This platform is one of BFI’s business critical systems and is used to support a number of different ‘What’s On’ digital services. It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond. The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues. It needs to be robust and scalable during peak sales periods (something that has been an issue in the past). The new system will integrate with other services within the wider ecosystem and support the ongoing digital programme experience and content management system workstreams The Contract shall be awarded for 3 years with an option to extend for up to 7 years. ## Contract award Title: Ticketing and Membership System Services
Timeline
- Completed: Award published20 July 2026Current notice
- Completed: Award date20 July 2026
- Next: Contract expiry date16 August 2029in 3 years
About the buyer
British Film Institute (BFI) is an agency and non-departmental public body in central government, and buys goods, services and works. High-value tenders start with a Procurement Specific Questionnaire. Contracts go to the Most Advantageous Tender.
Over the past 5 years, most of BFI's contract awards have been in business services, IT services and office and computing equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-film-institute-bfi.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-film-institute-bfi.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-film-institute-bfi.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-film-institute-bfi.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-film-institute-bfi.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-film-institute-bfi.gov |
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