Closed tender

Provision of flexible Benefits Administration Services and Platform

Details

Buyer: Office of Communications (Ofcom)
Value: £420,000
Published: 23 July 2026
Submission: 12 August 2026
Source: uk:bravosolution

Tender description

Ofcom has a requirement for the provision of an end-to-end flexible benefits administration service. As a minimum, the service must deliver the following: 1. Scheme Administration: 2. Maintenance of online benefit platform and all information held on it 3. Customer Services, a responsive and proficient support service, with access to email / web queries and telephone helpdesk if required

Timeline

Completed: Tender published23 July 2026
Current notice
Completed: Submission date12 August 2026

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Commercial Director	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Procurement Manager	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Category Lead	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Senior Buyer	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Contracts Manager	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov