Awarded contract

IT Service Management

Details

Supplier(s)
Academia Ltd
Value
£575,000
Duration
3 years
Topic
Database and operating software package
Published
23 July 2026

Tender description

RM6098 CCS Tech Products and Associated Services 2, Lot 3 Software. This agreement is for 3 years with an optional 24 month extension taking the contract to 31/10/2031. It is for the provision of an ITSM Platform with optional Managed Service Support options if required during the contract. The stated value is for the potential full 5 year term.

Timeline

  1. Completed: Award published23 July 2026
    Current notice
  2. Completed: Award date23 July 2026
  3. Next: Contract expiry date31 October 2029in 3 years

About the buyer

The Pension Protection Fund protects members of defined benefit pension schemes across the UK, and buys as a central organisation. Public sector framework agreements are used where appropriate for goods and services. Contracts follow standard terms made up of an order form and core terms, with addendums covering information security, modern slavery and data protection. Nine specialist panels and frameworks support its assessment work, from legal to audit and actuarial services.

Over the past 5 years, most of the Pension Protection Fund's contract awards have been in IT services, business services and software and information systems.

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Decision makers

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