Awarded contract

Class Support

Details

Value
£195,000
Duration
3 years
Topic
Computer platforms
Published
24 July 2026

Tender description

CLASS is a bespoke system installed by Student Loans Company (SLC) over 25 years ago. It was created using the areas of expertise from the company Oracle and its functionality is unique to SLC. Currently SLC have over 3,400 active users with CLASS logins with an average of over 800 users logging in daily. Historically SLC has followed a like-for-like upgrade cycle which requires regular investment. Following a Discovery exercise undertaken by SLC, the resultant options for the "target state" infrastructure were identified as: 1) Rehost on Cloud 2) On premises upgrade After an independent review the decision was made to rehost on Cloud using Oracle Cloud Infrastructure (OCI). SLC are therefore sought to procure Class support using the Oracle OCI Platform, manufactured by Oracle Corporation UK Limited (Oracle). The agreement shall run for a minimum of three years and include all relevant support, maintenance and licences.

Timeline

  1. Completed: Award date13 July 2026
  2. Completed: Award published24 July 2026
    Current notice
  3. Next: Contract expiry date12 July 2029in 3 years

About the buyer

Student Loans Company administers loans and grants to students across the UK as a non-departmental public body sponsored by the Department for Education. The Commercial Services team runs procurement across the organisation. Framework agreements are the first route, particularly through Crown Commercial Service and Scottish Government procurement. Delivery partners have joined through a technology transformation procured by competitive tender.

A forward pipeline lists upcoming opportunities ahead of the largest contracts.

Over the past 5 years, most of Student Loans Company's contract awards have been in software and information systems, IT services and business services.

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