UCD and Engineering capability provision
Details
- Supplier(s)
- Hippo Digital Ltd, MASTEK (UK) LTD.
- Value
- £51,359,198.23
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 13 January 2026
- Source
- uk:contracts_finder
Tender description
The requirement is for a supplier to provide on an ad hoc basis User-Centred Design (UCD) awarded to Hippo Digital Ltd (£15,317,304.48) and engineering / development resources (tech leads, infrastructure, devops, devsecops, software developer) awarded to Mastek UK Limited (£36,041,893.75) to support the FCA's Change Portfolio by producing, but not limited to user/service design, content design, user research (quant and qual), and development deliverables.
Timeline
- Completed: Award date28 November 2025
- Completed: Award published13 January 2026Current notice
- Next: Contract expiry date27 November 2027in 14 months
About the buyer
The Financial Conduct Authority regulates the UK's financial services industry, and buys as a central government body with its own procurement function. Every tender runs through Atamis, the FCA's eTendering portal, with opportunities also advertised on Find a Tender and Contracts Finder. Larger contracts fall under the Public Contract Regulations 2015 once they pass a set threshold. Both pan-government and FCA-tendered framework agreements offer alternative routes to market. A Supplier Code of Conduct, updated in 2022, covers climate change, resilience and data protection standards for suppliers. An ethical procurement standard applies to purchases wherever possible.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of the Financial Conduct Authority's contract awards have been in IT services, business services and software and information systems.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov |
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