Awarded contract

SLLC Front of House IT Management System

Details

Value
£1,160,986.77
Topic
Information technology services
Published
14 January 2026

Tender description

South Lanarkshire Leisure and Culture (SLLC) require to procure a new front of house software system to cover the booking of resources, payment for activities, management of memberships and the collection of associated Direct Debit income across Trust activities. The new system will replace two of the systems currently in operation (Front of House Booking System – on premise and Venue and Event Management Software). The main objective of this procurement process is to update the current SLLC systems which are outdated and no longer fit for purpose. SLLC are committed to improving the health and wellbeing of the community by offering attractive affordable activities throughout South Lanarkshire with pride. Through introducing a new Front of House Software System, SLLC will be able to provide the community with the technology and tools they require to easily access and book the multiple resources SLLC currently provide, leading to healthier, happier more connected lives. Lot 1: South Lanarkshire Leisure and Culture (SLLC) require to procure a new front of house software system to cover the booking of resources, payment for activities, management of memberships and the collection of associated Direct Debit income across Trust activities. The new system will replace two of the systems currently in operation (Front of House Booking System – on premise and Venue and Event Management Software). The procurement was a call off by direct award from the Crown Commercial Services (CCS) G-Cloud 14 Framework.

Timeline

  1. Completed: Award date8 October 2025
  2. Completed: Award published14 January 2026
    Current notice

About the buyer

South Lanarkshire Council runs local government services from Hamilton as a local authority with its own procurement team. Lower-value work runs through PCS Quick Quote, while larger contracts move to PCS-Tender. Dynamic purchasing systems and procured services arrangements keep routes open for ongoing sourcing, particularly in social care. A two-year procurement plan sets out upcoming opportunities each year. No approved supplier list exists, so any business can bid.

Over the past 5 years, most of South Lanarkshire Council's contract awards have been in IT services, health and social work and education and training.

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