Awarded contract

SLC/FC/24/025 Negotiated Contract for Advice Pro Case Management Software - Money Matters

Details

Buyer: South Lanarkshire Council
Supplier(s): ADVANCED CASE MANAGEMENT SOLUTIONS LIMITED
Value: £112,257.82
Topic: Information technology services
Published: 15 January 2026
Source: uk:public_contracts_scotland

Tender description

The Council has a requirement for a case management system for use by Debt and Welfare Rights Advice Services. The Debt and Welfare Rights Advice Services (Money Matters Advice Service) requires 70 User Licences and use of a digital referral module, bespoke Money Advice Module and a client signature portal. There is still an existing requirement for this software by the Debt and Welfare Rights Advice Services and the resource has indicated that this likely will be required for a number of years Lot 1: The Council has a requirement for a case management system for use by Debt and Welfare Rights Advice Services. The Debt and Welfare Rights Advice Services (Money Matters Advice Service) requires 70 User Licences and use of a digital referral module, bespoke Money Advice Module and a client signature portal.On 7 October 2021, Advanced Case Management Solutions Ltd were awarded a contract (SLC/PS/FINCOR/20/207) for the provision of a case management system (Advice Pro) following a competitive procurement process. This contract ran until 30 September 2023. There is still an existing requirement for this software by the Debt and Welfare Rights Advice Services and the resource has indicated that this likely will be required for a number of years

Timeline

Completed: Award date2 October 2023
Completed: Award published15 January 2026
Current notice

About the buyer

South Lanarkshire Council runs local government services from Hamilton as a local authority with its own procurement team. Every contract opportunity is advertised on Public Contracts Scotland, the national portal for Scottish public bodies. Lower-value work runs through PCS Quick Quote, while larger contracts move to PCS-Tender. Dynamic purchasing systems and procured services arrangements keep routes open for ongoing sourcing, particularly in social care. A two-year procurement plan sets out upcoming opportunities each year. The published contract register lists awarded contracts and framework agreements. No approved supplier list exists, so any business can bid.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of South Lanarkshire Council's contract awards have been in IT services, health and social work and education and training.

Relevant CPV codes

72222300 · Information technology services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Commercial Director	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Category Lead	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov