Provision of ServiceNow (SNOW) Licensing, Support and Development
Details
- Supplier(s)
- COMPUTACENTER (UK) LIMITED
- Value
- £2,506,000
- Topic
- Software package and information systems
- Published
- 15 January 2026
Tender description
ServiceNow licensing, platform management, and multi-tier support. Lot 1: Service Now Licencing including but not limited to HR and IT Service management.
Timeline
- Completed: Award date13 January 2026
- Completed: Award published15 January 2026Current notice
About the buyer
North Lanarkshire Council is a local authority, and procures through a centre-led action network that combines devolved and corporate buying. Suppliers register on Public Contracts Scotland, the national portal for Scottish public sector tenders. The national e-tendering system PCS-Tender sends automated notifications for open opportunities. A Corporate Procurement Team lets corporate contracts and builds joint frameworks with Scotland Excel and Procurement Scotland. Procuring Service Areas across council services let their own local contracts within a corporate framework. A Dynamic Purchasing System arranges transport for pupils with additional support needs.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of North Lanarkshire Council's contract awards have been in construction work, architectural and engineering services and health and social work.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72261000 · Software support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@north-lanarkshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@north-lanarkshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@north-lanarkshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@north-lanarkshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@north-lanarkshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@north-lanarkshire-council.gov |
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