ITSM Solution
Details
- Supplier(s)
- Hornbill Service Management Limited
- Value
- £120,960
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 16 January 2026
- Source
- uk:contracts_finder
Tender description
Provision of service management software
Timeline
- Completed: Award date1 May 2025
- Completed: Award published16 January 2026Current notice
- Next: Contract expiry date30 April 2028in 18 months
About the buyer
Devon & Somerset Fire & Rescue Service is the blue light fire and rescue authority for Devon and Somerset, with its own procurement team based in Exeter. The Service leads a National Fire Chiefs Council framework for emergency response vehicles, open to fire and rescue authorities across the UK. Small and medium-sized suppliers are particularly encouraged to bid. Larger equipment purchases run through the NFCC Procurement Hub's collaborative agreements.
Over the past 5 years, most of Devon & Somerset Fire & Rescue Service's contract awards have been in transport equipment, software and information systems and postal and telecoms services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@devon-somerset-fire-rescue-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@devon-somerset-fire-rescue-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@devon-somerset-fire-rescue-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@devon-somerset-fire-rescue-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@devon-somerset-fire-rescue-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@devon-somerset-fire-rescue-service.gov |
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