Awarded contract

Patient and Guest Digital Media Platform Managed Service

Details

Supplier(s)
Wifi SPARK Ltd
Value
£24,558
Duration
1 year
Topic
Systems support services
Published
13 July 2026

Tender description

A managed service and maintenance arrangement for the Trust's patient and guest digital media platform. The service provides ongoing support, monitoring, maintenance, incident resolution, content management and platform administration to ensure the continued availability and performance of digital media, entertainment, information and communication services delivered across the Trust's facilities.

Timeline

  1. Completed: Award date25 November 2025
  2. Completed: Award published13 July 2026
    Current notice
  3. Next: Contract expiry date24 November 2026in 2 months

About the buyer

West Suffolk NHS Foundation Trust is an NHS trust delivering hospital and community services, buying through its own procurement team. Tenders above threshold are advertised on Find a Tender. Much of this procurement flows through framework agreements and the Crown Commercial Service. The Trust hosts the East of England NHS Collaborative Procurement Hub. Procurement specialists, market experts and data analysts staff the hub for NHS organisations region-wide. Joint consortia contracts cover waste, enteral feeding and laundry services with neighbouring trusts.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of West Suffolk NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, repair and maintenance and software and information systems.

Relevant CPV codes

  • 72253200 · Systems support services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.