Awarded contract

Patient and Guest Digital Media Platform Managed Service

Details

Supplier(s)
Wifi SPARK Ltd
Value
£24,558
Duration
1 year
Topic
Systems support services
Published
13 July 2026

Tender description

A managed service and maintenance arrangement for the Trust's patient and guest digital media platform. The service provides ongoing support, monitoring, maintenance, incident resolution, content management and platform administration to ensure the continued availability and performance of digital media, entertainment, information and communication services delivered across the Trust's facilities.

Timeline

  1. Completed: Award date25 November 2025
  2. Completed: Award published13 July 2026
    Current notice
  3. Next: Contract expiry date24 November 2026in 2 weeks

About the buyer

West Suffolk NHS Foundation Trust is an NHS trust delivering hospital and community services, buying through its own procurement team. Much of this procurement flows through framework agreements and the Crown Commercial Service. The Trust hosts the East of England NHS Collaborative Procurement Hub. Joint consortia contracts cover waste, enteral feeding and laundry services with neighbouring trusts.

Over the past 5 years, most of West Suffolk NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, repair and maintenance and software and information systems.

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Decision makers

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