Magic Notes Voice to Text Platform for use in statutory Social Care Services
Details
- Supplier(s)
- BEAM UP LTD
- Value
- £150,000
- Topic
- Miscellaneous software package and computer systems
- Published
- 13 July 2026
- Source
- uk:find_a_tender
Tender description
Magic Notes is an AI-powered platform for public sector organisations. Magic Notes helps frontline staff save significant time by automating administrative tasks such as transcription, report generation, and data extraction from documents and conversations. It is created and operated by Beam Up Ltd, a leader in tech-enabled welfare services for local government. Lot 1: The Authority has awarded a call-off contract under the Crown Commercial Service (CCS) G‑Cloud 14 Framework Agreement (RM1557.14) for the provision of Magic Notes software by Beam Up Ltd. Magic Notes is an AI-enabled casework recording and documentation solution designed to support practitioners by securely recording interactions, generating case notes, assessments and associated documentation, and reducing administrative burden. The solution will be used to improve efficiency, consistency and quality of case recording and support service delivery. The contract has been awarded via a direct call-off from the G‑Cloud 14 Framework in accordance with the framework call-off procedure.
Timeline
- Completed: Award date1 January 2026
- Completed: Award published13 July 2026Current notice
About the buyer
London Borough of Ealing is a local authority, running its tendering process through its own Strategic Procurement team. Every contract is procured to achieve best value, comparing quotes for low-value work or running a formal tender for high-risk, high-value contracts. Tender opportunities appear on the Ealing Tender Management Portal, built on the Atamis system. Contracts Finder also lists council opportunities aimed at small and medium enterprises. Suppliers can join the Ealing Procurement Framework through Matrix's supplier onboarding portal to bid without repeating pre-qualification checks. A three-year pipeline lists upcoming contracts expected to return to market.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of London Borough of Ealing's contract awards have been in architectural and engineering services, health and social work and construction work.
Relevant CPV codes
- 48900000 · Miscellaneous software package and computer systems
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-ealing.gov |
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