Information, Advice & Guidance for RBWM
Details
- Value
- £124,000
- Topic
- Health and social work services
- Published
- 15 July 2026
- Submission
- 29 July 2026
- Source
- uk:find_a_tender
Tender description
The Royal Borough of Windsor and Maidenhead is seeking a Information, Advice and Guidance (IAG) Service to deliver accessible, resident-focused support across Windsor, Maidenhead, and Ascot. The provider will supply multi-channel provision including face-to-face sessions, telephone support, and digital access, alongside community outreach. Services must be delivered in accordance with defined volume, performance, and requirements to ensure timely issue resolution, crisis prevention, and positive outcomes for borough residents.
Timeline
- Completed: Pre-tender published15 July 2026Current notice
About the buyer
Royal Borough of Windsor and Maidenhead is a local authority based in Maidenhead. Each of six directorates manages its own contracts. The directorates are Adult Services and Health, Children Services and Education, Chief Executive, Place, Public Health and Resources. The Place directorate oversees environment, highways, housing, leisure and transport contracts.
Over the past 5 years, most of Royal Borough of Windsor and Maidenhead's contract awards have been in financial and insurance services, software and information systems and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@royal-borough-of-windsor-and-maidenhead.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@royal-borough-of-windsor-and-maidenhead.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@royal-borough-of-windsor-and-maidenhead.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@royal-borough-of-windsor-and-maidenhead.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@royal-borough-of-windsor-and-maidenhead.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@royal-borough-of-windsor-and-maidenhead.gov |
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