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Awarded contract

AIM Income Management System Renewal - Cloud Migration

Details

Buyer
North Tyneside Council
Supplier(s)
Access Paysuite Ltd
Value
£151,436
Duration
4 years
Topic
IT services: consulting, software development, Internet and support
Published
16 July 2026
Source
uk:find_a_tender

Tender description

The Authority requires the continued provision, support and cloud migration of its AIM income management system, including Paye.net internet payments, card payment functionality, existing system interfaces and integration with external merchant services. The current on-premise AIM system is hosted in the Authority's data centre, but the incumbent supplier is ending support for on-premise installations. Migration to the supplier's cloud-hosted service is therefore required to maintain service continuity, supportability and future resilience. ## Contract award

Timeline

  1. Award published16 July 2026
    Current notice
  2. Award date16 July 2026
  3. Contract expiry date31 March 2030in 3 years

About the buyer

North Tyneside Council delivers local services across the borough as a local authority. The Business Factory, the council's business support programme, offers workshops and one-to-one help with bids for larger contracts.

A Dynamic Purchasing System lets suppliers apply at any time, with compliance checked first and mini-competitions run for individual requirements. Suppliers can opt out of individual mini-competitions without losing their place on the DPS.

Over the past 5 years, most of North Tyneside Council's contract awards have been in construction materials, health and social work and construction work.

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