Stale Pre-tender

SMART SYSTEMS PROJECT - REQUEST FOR INFORMATION

Details

Topic
IT services: consulting, software development, Internet and support
Published
9 July 2026
Submission
24 July 2026

Tender description

Introduction and purpose of the RFI Background For Southern Water, Smart Systems is a major transformation programme and strategic priority spanning the whole water cycle. We recently completed Discovery (Phase 1) defining the initial modules we wanted, a gap analysis, and decision on whether to run Smart Systems as a long-term strategic programme. Next steps We are now moving into Planning (Phase 2a), better defining our modules, the functionality and phasing we want, as well as benefits, dependencies and the required architecture to enable these modules. This culminates in a programme business case and decision on the first modules we wish to procure and implement (Phase 2b). Our objectives of the RFI (Request for Information) is as below ▪To understand the available Smart Systems capabilities that exist and their alignment to our defined 10 modules ▪To capture case studies and potential benefits to support our business case and module prioritisation Following this inital RFI we will look to tender the need under PA23 - outlined dates are estimates and will be confirmed when the tender is issued to market - following internal strategy approval.

Timeline

  1. Completed: Pre-tender published9 July 2026
    Current notice

About the buyer

Southern Water Services Ltd supplies water and wastewater services to more than four million customers across the South East of England, buying as a regulated utility with its own commercial team. Three supplier frameworks now speed sourcing for large environmental projects. A team spanning category management, supplier and contract management, energy, fleet and quantity surveying oversees purchasing.

Over the past 5 years, most of Southern Water Services Ltd's contract awards have been in waste, cleaning and environmental services, architectural and engineering services and business services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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