Rail Network Customer Interfaces Merger: Structure, Purpose & Principles
Details
- Buyer
- DFT OPERATOR LIMITED
- Supplier(s)
- M&C Saatchi (UK) Ltd
- Value
- £3,000,000
- Topic
- Advertising and marketing services
- Published
- 10 July 2026
- Source
- uk:find_a_tender
Tender description
DfT Operator Limited ("DFTO") has placed this contract following a further competition procedure in compliance with the RM6124 Communications Marketplace. This contract for creative marketing services has been competed and awarded to support DFTO by developing a brand strategy and brand experience framework in support of Rail Network Customer Interfaces Merger: Structure, Purpose & Principles (the "Requirement"). Lot 1: This contract is for creative marketing services that will support DFTO by developing an overarching brand strategy and brand experience framework in support of Rail Network Customer Interfaces Merger: Structure, Purpose & Principles.
Timeline
- Completed: Award date23 June 2026
- Completed: Award published10 July 2026Current notice
About the buyer
DFT Operator Limited is the Department for Transport's rail owning group and operator of last resort. The company runs publicly owned train operators including LNER, Northern Trains and Southeastern. A dynamic market for rail replacement bus and coach services lets the operators run call-off competitions.
Over the past 5 years, most of DFT Operator Limited's contract awards have been in business services, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@dft-operator-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@dft-operator-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@dft-operator-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@dft-operator-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@dft-operator-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@dft-operator-limited.gov |
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