Provision of Recruitment of Participants for Research for DVLA
Details
- Supplier(s)
- Criteria Fieldwork Ltd.
- Value
- £119,925
- Duration
- 2 years
- Topic
- Market research services
- Published
- 8 July 2026
- Source
- uk:contracts_finder
Tender description
DVLA's UX Research and Design Unit require the services of a specialist supplier to recruit research participants on our behalf. The testing of our products and services via various research methods not only support the User Centred Design principles we subscribe to as an Agency but is mandatory to meet Government Digital Services (GDS) service standards. The Buyer may extend the Contract for a period of 12 months.
Timeline
- Completed: Award date6 July 2026
- Completed: Award published8 July 2026Current notice
- Next: Contract expiry date5 July 2028in 2 years
About the buyer
The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping.
Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov |
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