Awarded contract

DHSC: CNO: National Breast Feeding Helpline 2026-2031

Details

Value
£4,978,957
Duration
3 years
Topic
Call centre
Published
2 July 2026

Tender description

Delivery of the National Breastfeeding Helpline, which provides breastfeeding information, guidance and applicable support via a 24-hour helpline for families across the UK. ## Contract award Title: DHSC: OHID: National Breast Feeding Helpline 2026

Timeline

  1. Completed: Award date23 June 2026
  2. Completed: Award published2 July 2026
    Current notice
  3. Next: Contract expiry date13 April 2029in 2 years

About the buyer

The Department of Health and Social Care sets health and social care policy for England, and buys as a central healthcare organisation through contracts tiered by value. Much of this procurement flows through framework agreements and the Crown Commercial Service.

Over the past 5 years, most of the Department of Health and Social Care's contract awards have been in business services, IT services and health and social work.

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