Awarded contract

Ticket Protection

Details

Supplier(s)
JM MARKETING LIMITED
Value
£40,000
Duration
8 months
Topic
Theatre management system
Published
26 June 2026

Tender description

To reduce down the cost to the theatres of administration and refunds, we introduced the option for customers to select a third party ticket protection at the point of sale. This is at no cost the council as the protection is recharged to the customer at a higher rate. This gives the customers peace of mind over their purchase and also adds a new income stream to theatres. JMM do not set up contracts so there is no long term commitment from the venue and they bill monthly based on a simple sales report. JMM issue an annual policy via Lloyds of London broker; they are covering liability for us to sell a consumer product. ## Contract award Title: Ticket Protection

Timeline

  1. Completed: Award published26 June 2026
    Current notice
  2. Completed: Award date26 June 2026
  3. Next: Contract expiry date8 March 2027in 4 months

About the buyer

City of Bradford Metropolitan District Council is the local authority for the Bradford district and buys works, goods and services under its Contract Standing Orders. Above the quotation level, an existing framework or dynamic purchasing system is considered before a new tender. Procurement Services, led by a Head of Procurement, runs the process and approves any departure from corporate contracts.

Over the past 5 years, most of City of Bradford Metropolitan District Council's contract awards have been in IT services, construction work and health and social work.

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