SR1215 Provision of a Customer WiFi Portal Solution for On-Train and Station Connectivity
Details
- Topic
- Internet network
- Published
- 24 June 2026
Tender description
ScotRail intends to procure a managed WiFi portal solution to deliver a unified, customer-facing digital access platform across both on-train and station environments. The solution will support passengers in accessing WiFi services through a branded portal, enabling seamless connectivity throughout their journey, while providing opportunities for service enhancement, customer engagement, and revenue generation.
Timeline
- Completed: Pre-tender published24 June 2026Current notice
About the buyer
ScotRail Trains Limited operates Scotland's passenger rail network, a publicly owned train operator under Scottish Rail Holdings. Scottish Rail Holdings, wholly owned by the Scottish Government, took over passenger services from the previous franchise in April 2022. Transport Scotland sponsors the company on behalf of Scottish Ministers. A Framework Agreement between Scottish Ministers and Scottish Rail Holdings sets the terms within which the company operates.
Over the past 5 years, most of ScotRail Trains Limited's contract awards have been in transport equipment, repair and maintenance and installation services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov |
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