Awarded contract

Provision of an Adults Unpaid Carers Support Service in Gloucestershire

Details

Value
£15,607,200
Duration
5 years
Topic
Health and social work services
Published
25 June 2026

Tender description

Gloucestershire County Council and the Carers Partnership Board define a carer as "someone of any age who provides support to or looks after a family member, partner, or friend who needs help/assistance due to frailty, physical or mental illness, addiction, or a disability and cannot cope without this support. This also includes someone who receives a Carer's Allowance and/or cares for someone who receives an Attendance Allowance. However, it does not include someone paid to provide care or volunteer." This Service shall support adult carers who are 18 years and older. One Gloucestershire recognises the importance of supporting carers and their role within the ICS. Without carers, the demand for health and social care Services would substantially increase. The commissioned Adult Carers Service shall: • Actively reach out to those in caring situations and encourage carers to register with the support Service • Support carers and professionals to achieve the outcomes outlined in the Carers Partnership Board Action Plan (see figure 1) • Provide personalised, flexible, adaptive, and creative ways of meeting carers' needs • Listen to carers, actively encourage feedback and where appropriate act on this feedback • Offer the best value for money, whilst meeting statutory requirements • Work with carers and stakeholders to meet outcomes. ## Contract award Title: Provision of an Adults Unpaid Carers Support Service ## Contract award Title: Provision of an Unpaid Carers Support Service in Gloucestershire

Timeline

  1. Completed: Award published25 June 2026
    Current notice
  2. Completed: Award date25 June 2026
  3. Next: Contract expiry date31 August 2031in 5 years

About the buyer

Gloucestershire County Council is the county's local authority and buys goods, services and works under its own Contract Procedure Rules and the Procurement Act 2023. Frameworks are used where the rules permit, including national, collaborative and locally established agreements.

Over the past 5 years, most of Gloucestershire County Council's contract awards have been in transport services, health and social work and IT services.

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