Closed tender

Market Research Services

Details

Value
£37,389,422
Topic
Market research services
Published
22 June 2026
Submission
20 July 2026

Tender description

Network Rail procures B2C/B2B/CX research services & commercial/consumer market intelligence to support internal and external communications, marketing & engagement activities. This is currently done via a multi-lot framework with multiple suppliers per lot to facilitate both short- and long- term projects with call off mechanisms varying subject to value. NR is undertaking market engagement via a questionnaire to help understand how to potentially retender these services. Any eventual procurement will be undertaken in accordance with the Procurement Act 2023. This Tender notice is linked to preliminary market engagement notice reference: ocds- h6vhtk - 060cc9

Timeline

  1. Completed: Tender published22 June 2026
    Current notice
  2. Completed: Submission date20 July 2026

About the buyer

Network Rail runs a safe, efficient railway, and buys as a central public body split between a national Route Services team and its regional routes. Network Rail's latest spend reporting covers Control Period 7, the 2024-25 financial year.

Safety-critical work needs audited status on RISQS, the rail industry's supplier qualification scheme, before Network Rail contracts directly.

Over the past 5 years, most of Network Rail's contract awards have been in IT services, architectural and engineering services and construction work.

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