Awarded contract

Call Centre Web Chat Software

Details

Supplier(s)
CLICK4ASSISTANCE LTD
Value
£10,901
Duration
1 year
Published
24 June 2026

Tender description

Web-chat software - Click4Assistance Keywords: Software

Timeline

  1. Completed: Award date1 April 2026
  2. Completed: Award published24 June 2026
    Current notice
  3. Next: Contract expiry date31 March 2027in 5 months

About the buyer

Salford City Council is a Greater Manchester local authority that runs procurement through its own dedicated commercial team. A procurement strategy covering 2023 to 2027 sets out the council's sourcing priorities.

Over the past 5 years, most of Salford City Council's contract awards have been in construction work, software and information systems and business services.

AI insights

  • Is CLICK4ASSISTANCE their go-to supplier?
  • Will this contract be renewed?
  • What were the buyer's pain points?
  • Why did CLICK4ASSISTANCE win?

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

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  1. 4,657
    £217.2bn

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