Closed tender

WCCC26 159 Supply and Install a Queue management System including all Hardware and Software at two locations

Details

Topic
Tickets
Published
17 June 2026
Submission
13 July 2026

Tender description

Supply and Installation of a Queue Management System (QMS) at two locations to include the following: • Provide a QMS (cloud or on prem as specified) supporting multi site deployment across two locations in Waterford City and Dungarvan • Supply, configure, and install required hardware (e.g., kiosks, ticket printers, displays and any other peripherals required to facilitate the efficient use of the system). • Migrate/transition from current system solution • Train staff (admins, supervisors, front line). • Provide support and maintenance with agreed SLAs/KPIs. • Deliver analytics and reporting capabilities. • Document the solution design, operational integration and user interface.

Timeline

  1. Completed: Tender published17 June 2026
    Current notice
  2. Completed: Submission date13 July 2026

About the buyer

Waterford City and County Council is a local authority responsible for procurement across County Waterford, run through its own procurement office. Smaller purchases below those thresholds go directly to suppliers through a quick-quote facility. Larger contracts often route through frameworks arranged centrally by the Office of Government Procurement.

Over the past 5 years, most of Waterford City and County Council's contract awards have been in architectural and engineering services, construction work and business services.

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Decision makers

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