Awarded contract

Microsoft Support

Details

Supplier(s)
Microsoft Corporation
Value
£538,790
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
17 June 2026

Tender description

Wales & West Utilities Limited have utilised its parent company's group agreement with Microsoft migrated various business application workloads to the cloud. Additionally, through the agreement there has been investment in Workplace Services technology in the form of Microsoft 365 and other components. As an CNI organisation, these platforms and application require higher levels of support than what is provided by standard support. ## Contract award Title: Microsoft Support

Timeline

  1. Completed: Award published17 June 2026
    Current notice
  2. Completed: Award date17 June 2026
  3. Next: Contract expiry date29 June 2029in 3 years

About the buyer

Wales & West Utilities Ltd is a gas distribution network for Wales and the South West, and buys as a utilities organisation. The Procurement Department runs market engagement ahead of tenders. Preliminary market engagement notices are published ahead of some tenders. Some tenders have included a dialogue phase with shortlisted suppliers.

Over the past 5 years, most of Wales & West Utilities Ltd's contract awards have been in education and training, repair and maintenance and architectural and engineering services.

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Decision makers

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