Enterprise Content Management Product Selection
Details
- Supplier(s)
- SER Solutions United Kingdom Limited
- Value
- £5,000,000
- Duration
- 5 years
- Topic
- Software package and information systems
- Published
- 15 June 2026
- Source
- uk:find_a_tender
Tender description
Thames Water Utilities Limited seeks to procure an Enterprise Content Management (ECM) platform. The scope excludes implementation or professional services The ECM solution will manage unstructured and semi?structured content including documents, records, emails, images, and collaboration artifacts, with robust governance, security, retention and discovery capabilities. The Authority intends to award a single contract covering software subscription/licenses. Thames Water reserves the right to refine the award criteria. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is Monday, 2 February 2026, at 10 am. ## Contract award Title: Enterprise Content Management Product Selection
Timeline
- Completed: Award published15 June 2026Current notice
- Completed: Award date15 June 2026
- Next: Contract expiry date29 June 2031in 5 years
About the buyer
Thames Water Utilities Limited buys as a utility, through a Procurement Support Centre in Reading. Thames Water operates in a regulated industry, so becoming a supply partner follows a formal structure. Suppliers email the procurement team with the notice reference to take part in a tender. Suppliers can bid for water resources, demand management or leakage solutions through the Bid Assessment Framework. Innovative ideas can also be submitted through an online form.
Over the past 5 years, most of Thames Water Utilities Limited's contract awards have been in construction work, IT services and waste, cleaning and environmental services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@thames-water-utilities-limited.gov |
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