Customer Contact Discovery Project
Details
- Supplier(s)
- KPMG LLP
- Value
- £75,000
- Duration
- 1 month
- Topic
- Business development consultancy services
- Published
- 18 June 2026
- Source
- uk:find_a_tender
Tender description
Westmorland and Furness Council has procured a contract for Consultancy services to develop a comprehensive baseline of all existing customer contact channels and associated costs, across all services, with analysis and recommendations to develop a multi-year transformation programme. ## Contract award
Timeline
- Completed: Award published18 June 2026Current notice
- Completed: Award date18 June 2026
- Completed: Contract expiry date31 July 2026
About the buyer
Westmorland and Furness Council is a local authority. Specialist consultancy support is procured through professional services frameworks running for four years. Around half the consultants on the current framework are based in Cumbria.
Over the past 5 years, most of Westmorland and Furness Council's contract awards have been in construction work, transport services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@westmorland-and-furness-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@westmorland-and-furness-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@westmorland-and-furness-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@westmorland-and-furness-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@westmorland-and-furness-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@westmorland-and-furness-council.gov |
29 similar open tenders
See more open tenders related to Business development consultancy services.
- Open tender
Leeds Culture Strategy Renewal
- Open tender
Strategic Estates Partner
- Open tender
T26/27-008 PEACE PLUS - Celebrating Us
- Open tender
T26/27-008 PEACE PLUS - Celebrating Us
- Open tender
Sport for Life Strategic Review and Refresh
Related buyers
Buyers similar to Westmorland and Furness Council.
- 2,963£722.7m
- 1,808£172.3bn
- 1,656£55.7bn
- 1,595£17.0bn
- 1,443£1.6bn
- 1,208£14.4bn
- 1,032£1.8bn
- 1,008£3.3bn
- 897£2.4bn
- 854£129.1bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.